Generalist adviser x10
Citizens Advice South Gloucestershire
Become a Volunteer Generalist Adviser and help people in your community
Want to help your community? Why not become a Volunteer Generalist Adviser with Citizens Advice South Gloucestershire? The rewarding role would involve training to help with a vast range of problems. These include but are not limited to benefits, debt, housing and employment. The charity is particularly keen to encourage applications from people with a diverse range of backgrounds. This is especially the case for people from BAME backgrounds who are currently under-represented. The role would involve giving advice to clients both face-to-face and over the telephone.
Advice, Information & Support,Campaigning & Lobbying
Admin, Basic IT skills - internet & email, Evaluating & Reviewing, Good IT Skills, Research
A commitment to the aims and principles of the service Excellent communication skills Being open and approachable Ability to communicate clearly both orally and in writing Ability to sift through information and extract what is relevant Basic mathematical skills, including percentages Respect for views, values and cultures that are different to their own An understanding of why confidentiality is important Being open to using computers on a regular basis A positive attitude to self-development and assessment Ability to work as part of a team Ability to recognise their own limits and boundaries in the role Good IT skills essential – ability to use websites/ databases/ research information
Excellent supervision and monitoring Training opportunities in a range of subjects - for instance, mental health crisis and more Regular socials Being part of a friendly, supportive and fantastic team Excellent work experience and skills gained for future employment You’ll get to meet new people who are also part of the team of Advisers
N/A
BS375HZ
Citizens Advice South Gloucestershire, Unit 1 Badminton Court, Station Road, Yate, South Gloucestershire, BS37 5HZ
Look for the building with a clock tower next to yate Railway Station. (what.3.words: jiffy.validated.flux)
10
