Visitor Experience Volunteer
Aerospace Bristol Museum
To create a welcoming, friendly, and engaging environment for all visitors. Visitor Experience Volun
Role Purpose To create a welcoming, friendly, and engaging environment for all visitors. Visitor Experience Volunteers are the face of the museum, helping ensure every guest has a positive, safe, and memorable visit from arrival to departure. Key Responsibilities Greet visitors warmly and provide a positive first impression of the museum. Offer clear information about exhibitions, facilities, events, and services. Assist with wayfinding, helping visitors navigate galleries and public spaces. Support ticketing, queue management, or entry procedures where required. Engage visitors in l
Advice, Information & Support
Managing People
Essential: Friendly, approachable, and enthusiastic manner. Strong communication and customer service skills. Confidence interacting with a wide range of people. Reliability, punctuality, and a responsible attitude. Ability to follow procedures and remain calm in busy situations. Desirable: Experience in customer service, hospitality, or public-facing roles. Interest in museums, culture, or heritage. Knowledge of additional languages. Awareness of accessibility and inclusion best practices.
Benefits Develop customer service and communication skills. Gain experience in a cultural and heritage environment. Meet new people and be part of a welcoming team. Access to training and development opportunities. Various benefits within the museum, other attractions and services.
Aerospace Bristol is open daily from 10 am to 430pm
BN34 5BZ
Hayes Way Patchway Bristol BS34 5BZ
N/A
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