Volunteer Tour Guide
Aerospace Bristol Museum
Role Purpose To provide engaging, informative, and welcoming guided tours for museum visitors while
Key Responsibilities Welcome visitors and create a friendly, inclusive atmosphere. Conduct guided tours for individuals, families, school groups, and other visitors. Explain exhibits, artefacts, and historical or cultural significance in an engaging manner. Demonstrate given exhibits which can involve opening and closing large doors or operating equipment or using props and images to tell a story. Answer visitor questions accurately and professionally. Adapt tours to suit different age groups, interests, and accessibility needs. Encourage visitor participation through discussions
Advice, Information & Support
Managing People
Essential: Interest in history, art, science, culture, or the museum’s subject area. Friendly, approachable, and enthusiastic manner. Strong communication and customer service skills. Confidence interacting with a wide range of people. Reliability, punctuality, and a responsible attitude. Ability to follow procedures and remain calm in busy situations. Desirable: Experience in customer service, hospitality, or public-facing roles. Knowledge of additional languages. Awareness of accessibility and inclusion best practices.
Benefits Develop customer service and communication skills. Gain experience in a cultural and heritage environment. Become an experienced tour guide engaging with different audiences. Meet new people and be part of a welcoming team. Access to training and development opportunities. Various benefits within the museum, other attractions and services.
Aerospace Bristol is open from 10am to 430pm
BS34 5BZ
Hayes Way Patchway Bristol BS34 5BZ
N/A
3
